Growing Your Business with Marketing, Week 4: How the week that kicked my ass may be the week that saves my life

by the communicatrix on January 26, 2009

in The Mgmt., cold calling

This is Week Four of a 52-week project/experiment in DIY marketing. Armed with nothing but a copy of the 2009 Grow Your Business Marketing Plan + Calendar and my bare wits, I’m applying the skills you need to grow a business in real time, day by day, and reporting on them week by week. You can follow along here every Monday.

This week: More cold calls, slightly new script, whole new outlook

I’m not sure how many of you who read this are working the Veteran’s Calendar (which I’m supposed to be working) vs. the Start-Up Calendar, or even whether you’re working the calendar at all. While this series is supposed to be an out-loud demonstration of the calendar in action, with all the helpful knowledge that you’d expect from same, it’s not necessary to be working the marketing plan/calendar yourself to get something out of my (and Deidre’s) experience(s) with it.

This week is going to be a perfect demonstration of that. Because unlike the previous weeks, it’s not full of demos and how-tos and tips and tricks, but just one big, fat, cautionary tale about what not to do.

Let me preface this by saying that whatever you’re doing, it’s important to keep doing it, one day at a time, one task at a time. Yes, when you look at the totality of a marketing plan—its lofty goals, its ambitious benchmarks—it’s overwhelming at times. Even doing the individual things is overwhelming sometimes, when the things are things you’re not as good at, or that you’re scared of, or that you just despise. (That’s me and cold calling, for those of you who have not been paying close attention.)

But it is important to do a little something every day. Me, I’ve been doing a lot of something every day—a lot of blogging, a lot of writing, a lot of networking. Sometimes it works out like that: you get some great opportunities lobbed your way, and you’ve got to go for it. My opportunities came in the form of three speaking gigs in the space of a week, plus a lot of other one-time-only networking and meet-up opportunities I felt the need to jump on. Add to that pile the intense load of writing I’ve committed to for 2009, and you can see the potential for it all catching up with me.

Which it did, on Friday. After too many days of cheating sleep, I was exhausted. I could tell, because I started getting snappish—patience is not my strong suit, and it’s replaced by outright bitchy short-temperedness when I get overtired. So Friday night, in a fit of disgust, I went to bed early (for me) and slept for 10 hours.

When I awoke on Saturday, the fog had lifted, and a number of things became clear:

Self-care is not optional; it is the fuel that runs the entire operation. I’ll be writing a review of Leo Babauta’s excellent new book, The Power of Less, very soon, but its core principles—that you must isolate what it is that you truly want and protect that thing with the ferocity of a mama bear—are worth noting now and remembering always.

You can accomplish what you promised, but you must be prepared to make adjustments. For the record, while I’m “doing” the Veteran’s Calendar, I’m really doing a Colleen-ized version of it. Five cold calls these first two weeks instead of the suggested ten. Because I’m (brand-) new to cold calling, and because this particular flavor of business is also new to me. This week, I did my cold calls straight to voicemail on purpose. I knew I could put on a little 15-second show for each prospect and it would be sincere; I seriously doubted whether I had the energy required to interact with another new human being over the phone, much less a potential prospect, and forget entirely about doing it TEN TIMES. Five. Straight to voicemail. Checked off the list. Speaking of which…

You must build in tiny victories to keep going. Small “I did it!”s to keep your enthusiasm up. Stuff you can literally or figuratively check off a list. I write in the public forum for Leo’s New Year’s Challenge to “check off” my 10 minutes of daily guitar practice. You have a calendar with boxes to check off your marketing chores. In true FlyLady fashion, I’ve been making my bed every morning for months now, and it really does make a difference (I recently wrote about FlyLady and the magic of controlling what you can on my own blog, communicatrix-dot-com).

By tomorrow, the worst of my commitment-crazed month should be behind me. I’ve learned a TON from this experiment already, and expect I will keep learning more. Which I’ll continue to share because (a) I promised! and (b) it really is helpful to share this stuff out loud. I encourage you to do the same, in whatever way you feel comfortable with.

Maybe even a few ways you feel UNcomfortable with.

So if you feel up to it, please let me know in the comments what you felt about this. Is is helpful to see me struggling? Or would you rather I shut up and just share tips and tricks? Or is there a winning ratio of wins-to-foibles you find useful and/or inspiring?

Come on…your turn!

NEXT WEEK: Optimizing your online presence

{ 3 comments… read them below or add one }

1 Christie McQueen 01.26.09 at 7:16 am

Colleen,

This blog is great! I’m working the start-up calendar and am enjoying reading your similar experiences as I go along. Last week, I, too, made some cold calls and was so relieved when all of them went straight to voicemail! I accomplished a lot last week, as I am researching and revamping my website’s look and feel, learning all about SEO and SEM and trying to reach out to new clients. I went to bed at 8:45 on Friday night and slept for 10 hours, too. (on top of being a working maniac last week, I am 6 mos. pregnant ; )
Anyway, thanks for the encouragement and humor.
Sincerely,
Christie McQueen
http://www.ModerneCaptureStudios.com

2 Roxanne Richarson 01.28.09 at 3:27 am

I share your feelings on cold-calling. I always have this fear of calling one hundred phones only to get the cold shoulder from the cold call. I one, never like accepting cold calls. Voice mail would really have to be it for me. I admire your courage to take even this step.

3 @TheGirlPie 02.04.09 at 7:41 pm

“…ration of wins-to-foibles…” you’re adorable (or the sophisticated, respectful version of adorable.)

Your hits and misses is VERY instructive, please continue to be straight with us. SELF CARE / ALLOW ADJUSTMENTS / TINY VICTORIES — see, I’m taking notes here.

Is there a day of the week you sit to do all this? Or planned to? Or are you doing it per the calendars, daily?

Another tip about research calls is to ask a colleague/friend/student to make a call on your behalf to someone they know as a warm up. Always easier to rave about someone other than ourself (selves?)

Thanks for the the accountability ~ !

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